You have a social media program whether you know it or not: People are talking about you. And they’re probably doing it online whether you’re there or not.
They’re talking about your products. They’re talking about your services. They’re talking about your customer service.
Your competition is most definitely talking. They may even be listening.
So why aren’t you engaged in the conversation?
I read with interest the OregonOnline article, Small Business Owners Struggle to Turn Social Media “Likes” Into Sales. While there were some very good points made, I never felt like the writer pulled the piece together and and concluded with a valid point.
Good take-aways from the article:
Do you ever wonder what’s going on when I disappear (don’t blog)? I never know if you wonder or if I should just resume as if nothing ever happened. Continue reading