Monthly Archives: September 2016

What does it mean to be a connector?

Posted on by
Reply

Stack of open booksWhile I didn’t realize it at the time, I began my career as a connector when I started working as manuscript coordinator for Endocrinology and later as the managing editor for international peer-review medical journal, Endocrine. In order for scientific discovery to move forward, scientists perform experiments, write up the results which they submit to a peer-review journal so that other people in the same field of study can review their work. Continue reading →

You Have a Social Media Program

Posted on by
Reply

Woman surrounded by social media bubblesYou have a social media program whether you know it or not: People are talking about you. And they’re probably doing it online whether you’re there or not.

They’re talking about your products. They’re talking about your services. They’re talking about your customer service.

Your competition is most definitely talking. They may even be listening.

So why aren’t you engaged in the conversation?

I resolve to…

Posted on by
Reply
Close up , colorful pushpins on calendar

Close up , colorful pushpins on calendar

Several years ago I was reflecting, and I had an overall tinge of regret, sensing that I spent too much time reclining in the sidelines and not enough time balls-to-the wall embracing my life.

Sidelined by kids’ schedules, work schedules, the limits of one car for a household of three drivers ,and the limits of my own mind.

This made me uncomfortable. I resolved to do something else. Or eat something else. Or shop for something else. Continue reading →

Your clients don’t care

Posted on by
Reply

Keep cool and keep clients happyYour clients don’t care if…

…you’re having a bad day.

…you don’t feel well.

…your car breaks down.

…your computer is acting up.

…you don’t feel like working.

Your clients hired you to do a job. They only care about the outcome. Do the job you said you would do in the timeframe you said you’d do it. 

Don’t complain. Don’t make excuses. You signed up for this.

Shake off everything else and hunker down and get it done.

No excuses.