While I didn’t realize it at the time, I began my career as a connector when I started working as manuscript coordinator for Endocrinology and later as the managing editor for international peer-review medical journal, Endocrine. In order for scientific discovery to move forward, scientists perform experiments, write up the results which they submit to a peer-review journal so that other people in the same field of study can review their work. Continue reading
They’re talking about your products. They’re talking about your services. They’re talking about your customer service.
Your competition is most definitely talking. They may even be listening.
So why aren’t you engaged in the conversation?
The most gorgeous pair of shoes in my closet are this pair by Faryl Robin. Equally amazing is the story of how I got them. It was my first experience with excellent customer service on Twitter. Continue reading
Several years ago I was reflecting, and I had an overall tinge of regret, sensing that I spent too much time reclining in the sidelines and not enough time balls-to-the wall embracing my life.
Sidelined by kids’ schedules, work schedules, the limits of one car for a household of three drivers ,and the limits of my own mind.
This made me uncomfortable. I resolved to do something else. Or eat something else. Or shop for something else. Continue reading
…you’re having a bad day.
…you don’t feel well.
…your car breaks down.
…your computer is acting up.
…you don’t feel like working.
Your clients hired you to do a job. They only care about the outcome. Do the job you said you would do in the timeframe you said you’d do it.
Don’t complain. Don’t make excuses. You signed up for this.
Shake off everything else and hunker down and get it done.
When should you take a break from work? Most people assume weekends and evenings are the best time to take time off, but I’m not convinced. I’d like to suggest that everyone is different, and that’s O.K. Actually, it’s more than O.K. Continue reading